Now, let’s talk bug fixes. Thanks to your bug reports, we have a long list of smaller issues that have been fixed already and are awaiting the next patch, while others are currently being worked on. For this dev diary, we will focus on two specific issues, namely tourism and the mail service.
Tourists can boost the economy of businesses in the city, and they’re especially important for companies selling Lodging. So when a city doesn’t see as many tourists as it should, despite having a high City Attractiveness, that’s an issue – and that’s exactly the issue we’ve been working on. We have a fix in testing that bases the probability of new tourists appearing directly on the current number of tourists and the City Attractiveness, so cities see a proper amount of tourists visiting.
During our investigation of this issue, we discovered a few others that impacted the profitability of hotels. In short, the resource calculations for hotels weren’t correct, so tourists weren’t consuming the correct amount of Lodging, and they weren’t paying the correct amount either. We are currently testing a fix for this, along with balancing changes to tourism, that ensures tourists can afford to stay at hotels, allowing them to spend more time (and more money) in the city. These changes likely won’t make the first upcoming patch, as we need to get the balance right, but we hope to have it ready for you sooner rather than later.
The mail service hasn’t had the smoothest journey. Despite the fixes it received in patch 1.0.15f1, the Post Sorting Facility would appear to do nothing (or very little) when a cargo facility, like a Cargo Harbor, was placed in the city. We’re happy to share that we’re now working on fixes to get mail flowing properly, and that includes a fix for this issue.
Cargo facilities can transport the three types of mail (Local, Global, and Unsorted Mail) that exist in the game, and they treat them like any other type of cargo. They bring in Local Mail, which is delivered by Post Offices, and ship out Global and Unsorted Mail. If most of the Unsorted Mail is shipped out of the city, very little remains for the Post Sorting Facility to sort into Local or Global Mail – and that is its core function.
The fix ensures that the Post Sorting Facility picks up Unsorted Mail (also called Collected Mail) from the city’s Post Offices, so it can be processed instead of shipped out of the city. Once sorted, Global Mail (where the receiver is located outside of the city) is shipped to Outside Connections either directly by truck or through a cargo facility, while Local Mail (where the receiver is located inside the city) is delivered to Post Offices, which then distribute it throughout the city.
If the city does not have a Post Sorting Facility, the Unsorted Mail is picked up by either Outside Connections or cargo facilities, so it can be shipped out of the city for sorting. So, regardless of the size of your city and its postal service, your citizens will be able to send and receive mail once this fix is released.